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When does poor communication turn into legal malpractice?

On Behalf of | Nov 20, 2023 | Legal Malpractice

When someone hires an attorney, they expect a certain level of professionalism, which includes regular communication. Poor communication between a lawyer and their client can cause many legal issues during a civil or criminal case. Tennessee residents have the right to expect their lawyers to follow the standards of practice and to communicate effectively as needed. In some cases, poor communication may be considered legal malpractice.

Problems with lack of communication

When working with an attorney, one may have many questions about the issues surrounding the case. An attorney is responsible for answering those questions in a timely manner. Without knowledge of the legalities of the case, the client may not be able to make the right decisions. An attorney should be available to the client when they have questions or concerns.

When a lawyer does not communicate with their client, many things can go wrong. As a professional, it’s the attorney’s responsibility to provide guidance throughout the case so the client understands their rights and responsibilities. Clients will not always be happy with the outcome of a case, but if poor communication between the attorney and client significantly impacted the outcome, legal malpractice may have occurred.

Legal malpractice is a serious matter

Communication is an important part of the relationship between an attorney and their client. When the attorney fails to answer questions and provide feedback in a timely manner, the client’s case can be negatively impacted. Tennesseans who’ve worked with an attorney and experienced lack of communication may be victims of legal malpractice. By speaking with an attorney who has experience in legal malpractice cases, one can share their concerns and understand what options they have.